KNOW ABOUT TROTS AND SAFARIS

Background
Trots and Safaris is a locally owned and a registered safari tour company that has opened new frontiers of Safaris tourism in Uganda, Rwanda, Kenya, Tanzania, Burundi and D.R.Congo, which is part of East Africa region. The Safari tours that we operate are basically in two categories, i.e those that are ready made by us and the ones that could be suggested by yourself. We are passionate about handling visitors who want to visit East Africa countries; amidst us is a team of expertise in Safari tour operation activities. It’s made of a tour manger with drive –tourist guides who can handle you well in the Safari field to ensure that you have a Safari tour with a great memorable experience.

Vision
Becoming the most rewarding choice for tourism and travel services

Mission
To reveal the secrets of Uganda’s Tourism endowments through exciting, exhilarating ‘informative and well planned Safari tours.

Core values

Excellent service
Delivering excellent service, every time’s one of our objective at Trots and safaris
whether it includes to work out an itinerary, answering your queries fully and
promptly or providing you with the best photo-opportunities out on Safari tours.
We regularly evaluate our performance to ensure we maintain the standards that
our visitors may demand.

Knowledge
Here at Trotsandsafaris, we are knowledge about Uganda’s landscape, its people
and wildlife. And we are always ready to share this knowledge with visitors so
that they may know more about our beautiful country.

Honesty
Being honest at trotsandsafaris, is also a value we cherish, the belief in honesty is also exercised throughout our company. We exercise it by delivering what we promised according to our client’s expectations.

Customer care
We work to ensure that our customers meet their expectations and experiences when they have complaints and ensure that their complaints have been handled satisfactorily.

Team work
We work together, across boundaries, to meet the needs of our customers and to help our company win.

Integrity
We uphold the highest standards of integrity in all of our actions.
Quality: We provide outstanding Safari tours and unsurpassed service that, together, deliver premium value to our customers.

Staff
Management staff
The management staff’s headed by the Managing director who’s also the
overall head of the company. He teams up at management level with the It
Manager, Reservations manager, Accountant and the administrative secretary

Technical staff
Our technical staff’s headed by the tour manager, who has a vast experience in
Managing Safari tour operations and under him are general and specialized
Driver Safari guides who speak German, Dutch, French Chinese and they are all
knowledgeable about wildlife and the safari routes of most countries in East
Africa.

Vehicles
Here at Trots and Safaris, we have vehicles that range from Toyota land cruisers in form of SUVs and Toyotas vans all are 4WDs, comfortable with Pop-up roofs, and customized for Safari tours. These vehicles are normally serviced every after a Safari tour.

WHY TROTS AND SAFARI

  • We have passion for professionalism
  • Customer satisfaction is our top priority
  • Providing the best services and delivering results to our client is our goal
  • Right team right skill knowledge and practices
  • We serve We deliver We achieve

 

 

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